Big Rig Rest Stop
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Lot rules & terms · version 2026-08-23

Lot rules & terms

You accept these terms when you reserve a space online or by phone. Plain language on purpose — if anything is unclear, call the office at (580) 875-8008.

Your booking

  • A daily booking is a 24-hour block starting at the arrival time you choose. Weekly is 7 days. Monthly starts the day you pay and renews on the same day each month.
  • You are booking a space of the size you selected (12′×40′ or 12′×80′), not a specific numbered stall, unless the office assigns one.
  • Park only the vehicle listed on the booking. Tell the office if you swap trucks.

Gate code

  • Your gate code is personal to your booking. Do not share it.
  • The code works from your check-in time until one hour after your checkout time. After that it is turned off.
  • If the keypad rejects your code, call the office. Do not tailgate another vehicle through the gate.

Checkout, extensions and overstays

  • Leave by your checkout time. There is a one-hour grace period.
  • Need longer? Extend from your account before your checkout time and keep the same code. You pay the difference at the posted rate.
  • If your vehicle is still on the lot after the grace period and you agreed to automatic extension at checkout, we extend your booking one day at a time at the posted daily rate and charge the card on file. If you did not agree, the vehicle is considered unauthorized and may be towed at the owner's expense.

Payments, card on file and refunds

  • Payments are processed by Stripe. We never see or store your full card number.
  • By booking you agree that we keep your card on file for extensions, automatic renewals (monthly plans) and any overstay charges described above.
  • Refunds: cancel before your check-in time for a full refund. Once you have checked in, payments are non-refundable except at the office's discretion.
  • Monthly plans renew automatically. Cancel from your account any time before the renewal date; your space stays yours until the end of the paid period.
  • If a renewal payment fails, we retry and email you. If it still fails, your gate code is turned off at the end of the paid period.

Lot rules

  • No mechanical repairs, oil changes, washing or dumping of any kind on the lot.
  • No hazardous materials stored on the lot. Placarded loads must be declared to the office.
  • No living in vehicles, no open fires, no pets off leash.
  • Keep to the drive lanes, park within your space, and do not block the gate or other vehicles.
  • The lot is monitored by cameras. Tampering with the gate, fence, lighting or cameras ends your booking without refund.

Liability

  • Big Rig Rest Stop, LLC provides a parking space only. We are not a bailee and do not take custody of your vehicle, trailer or cargo.
  • You park at your own risk. We are not responsible for theft, vandalism, weather, fire, collision or other damage to vehicles, trailers, cargo or personal property, nor for injury on the premises except where caused by our negligence.
  • You must carry the insurance required by law for your vehicle and cargo.
  • You are responsible for damage you or your vehicle cause to the lot or to other customers' property.
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